GIVING YOU A REASON TO SMILE

COVID-19 NOTE: 

The clinic has been following government guidelines on treatment restrictions applied to our industry. We are now happy to announce we can perform ALL dental services to patients who do not meet Epidemiological/clinical criteria for COVID-19.

What is Epidemiological/clinical Criteria?

Clinical criteria:
Fever (≥ 38 degrees, without another immediately apparent cause.
OR
Acute respiratory infection (for example, shortness of breath, cough, sore throat)
Epidemiological criteria:
Travelers from overseas with onset of symptoms within 14 days of return or;
Close contacts of confirmed COVID-19 cases with onset of symptoms within 14 days of last contact or;
Healthcare workers and residential aged care workers meeting clinical criteria or;
Aged and residential care residents meeting clinical criteria or;
Patients who are Aboriginal or Torres Strait Islander meeting clinical criteria.

Clinic operating hours are now back to full days 8:00am-5:00pm Mon-Thurs and 8:00am-1:00pm on Fridays. Our usual late hours of a Tuesday and Wednesday will not be resumed until demand for appointments is high. 

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Upon scheduling an appointment, all patients will be required to truthfully answer some questions to ensure you meet the criteria of attending an appointment during this time.

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We kindly ask that all our patients adhere to social distancing practices when attending the clinic. 

Thankyou

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We are dedicated to keeping all our patients and staff safe during this time of global pandemic.

Please help us by thoroughly washing your hands regularly, avoid sitting within close proximity of other patients in the waiting rooms and reschedule your appointment if you are feeling unwell.

• Our daily cleaning procedures are already thorough and follow infection control guidelines, but we have decided to take extra precautions with additional cleaning and disinfecting before and after each patient

• Our cleaning includes the sterilisation/disinfecting of all equipment, instruments, benches, chairs, cupboards etc. This happens before and after every appointment, and also at the beginning and end of each day.

• We encourage the use of hand sanitiser for our patients that are wall mounted in reception and in the hallways near bathrooms, however please use this sparingly as there is a worldwide shortage.

• Our team knows that they must strictly self-isolate if they have travelled overseas within the last 14 days or if they have been in contact with someone who is known to carry the virus.

Please do not attend your appointment if you:

•    Show symptoms of COVID-19 or suspect you may be ill.
•    Have been in contact with a known or suspected case of COVID-19.
•    Have been overseas in the past 14 days

- MEMBERS FIRST PLATINUM PROVIDERS FOR BUPA

- MEMBERS CHOICE ADVANTAGE PROVIDERS FOR MEDIBANK

- MORE FOR YOU PROVIDERS FOR HCF

WHAT DOES THIS MEAN? A BETTER REBATE FOR SERVICES PROVIDED AT OUR CLINIC

HICAPS ON THE SPOT CLAIMS AVAILABLE FOR ALL RECOGNIZED HEALTH FUNDS

QIP ACCREDITED PRACTICE

Accreditation is independent recognition that an organisation meets the requirements of governing industry standards.
Health and community organisations are recognised for their commitment to best practice, quality, high performing systems and processes, and continuous improvement with the award of accreditation.